Low Stock Alerts

StockrHub monitors your inventory levels and sends email notifications when stock drops below your configured reorder points. Alerts help you take action before a product goes out of stock.

How Alerts Work

The alerting system runs on a scheduled basis and follows this process:

1. Checks current inventory for each product/variant at each location.
2. Compares stock to the reorder point defined in your alert rules.
3. Triggers an alert if the current stock is at or below the reorder point.
4. Sends an email notification to the configured recipients with details about the low-stock items.

Note

Alerts are based on available inventory in Shopify, which accounts for committed stock (reserved by unfulfilled orders). This means you get alerted based on what is actually available to sell, not just what is physically on the shelf.

Alert Rules

Alert rules define when a notification should be triggered for a specific product or variant.

Setting Up a Rule

1. Navigate to Alerts and click Add Rule.
2. Select the product or variant to monitor.
3. Set the reorder point — the inventory level at which an alert fires.
4. Choose the alert frequency (how often to be reminded).
5. Add recipients who should receive the notification.
6. Save the rule.

Rule Fields

Field	Description
Product/Variant	The specific item to monitor
Reorder Point	Alert fires when stock reaches this level
Frequency	How often the alert is sent while stock remains low
Recipients	Email addresses that receive the notification
Active	Toggle to enable or disable the rule

Tip

Set your reorder point high enough to account for supplier lead time. If a product sells 5 units per day and your supplier takes 10 days to deliver, a reorder point of at least 50 units gives you enough buffer.

Email Notifications

When an alert is triggered, recipients receive an email containing:

• Product name and variant — What is running low.
• Current stock level — How many units remain.
• Reorder point — The threshold that triggered the alert.
• Sales velocity — Current sell rate (units/day) to show urgency.
• Reorder suggestion — Recommended order quantity based on velocity and lead time.
• Link to create PO — Direct link to create a purchase order for the item.

The email is designed to give recipients enough information to take immediate action without logging into the app.

Alert Frequency

Control how often you receive repeat notifications for the same low-stock item:

• Daily — Receive an alert every day while stock remains below the reorder point.
• Weekly — Receive one alert per week while the condition persists.

Caution

Setting all alerts to daily frequency can lead to notification fatigue if you have many low-stock items. Consider using weekly frequency for slower-moving products and daily for your top sellers.

Customizable Recipients

Each alert rule can have its own set of email recipients. This lets you route alerts to the right people:

• Procurement manager — Receives alerts for all products to coordinate purchasing.
• Category buyer — Receives alerts only for their product category.
• Store manager — Receives alerts for items at their specific location.

You can add multiple email addresses to a single rule. All recipients receive the same notification.

Alert History

StockrHub keeps a log of all alerts that have been sent:

• Date and time — When the alert was triggered.
• Product — Which item triggered the alert.
• Stock level — Inventory at the time of the alert.
• Recipients — Who received the notification.
• Status — Whether the email was delivered successfully.

Use the alert history to:

• Verify that alerts are firing as expected.
• Review which products frequently trigger low-stock warnings.
• Audit that the right people are being notified.

Tip

If a product appears frequently in alert history, consider increasing your reorder quantity or negotiating shorter lead times with the supplier.

Snoozing Alerts

If you are aware of a low-stock situation and do not need continued reminders (for example, a PO is already on the way), you can snooze an alert:

1. Open the alert notification or find the item in the alerts list.
2. Click Snooze.
3. Select a snooze duration (e.g., 7 days, 14 days, 30 days).
4. The alert will not fire again for that product until the snooze period expires.

Snoozing does not delete the rule. Once the snooze period ends, the alert will resume if stock is still below the reorder point.

Note

Snoozing is per-product, not per-rule. If you have multiple rules covering the same product, snoozing applies to all of them.